Warranty Information

Satisfaction guaranteed or your money back within 14 days (except shipping charges). For all returns, please contact us before shipping. Returned merchandise must be shipped in original packaging and be in saleable condition. Customer is responsible for shipping charges on returns.

Shipping Information

Germany 3,95 Euro, EU 6,00 Euro, World Express 9,00 Euro, World Air 14,00 Euro

Payment Information

We prefer money order through PayPal (paypal@cerastar.com). It's free to sign up and your item will be shipped faster than a mailed M/O.
You can also pay by credit card through PayPal or you can email your credit card number, too.
If you prefer, it is possible to make a money order directly to our German account or you can send the money (in Euro) cash in a letter.
EU residents
Taxes and shipping are included.

Orders outside EU

We remind you that your local customs officials may assess duties and taxes or cause delays. Please check with your local authorities as we are not responsible for these taxes, duties, and delays.

Company Information

CeraStar Ceramic Products are made by sternplastic, a worldwide leader in the technology of Precision Highperformance Ceramic.

sternplastic Hellstern GmbH & Co.KG
Hegaustraße 9
DE-78054 VS-Schwenningen